Since the outage two days ago, none of my survey email distributions are being received. The contact list has both organizational and personal emails. The same distribution worked fine last week, and Distribution History shows “Sent” with no bounces or failures.
I contacted Qualtrics support through chat, they says the emails left their system and suspects my organization’s IT, but that doesn’t add up since the personal emails on the list aren’t receiving anything either.
Is anyone else experience this?
