Hi,
I am new to using the new reports feature, but have disocvered a couple of serious limitations associated with basic graphing features. First, when creating a frequency chart, the only response option categories that appear on the X-axis are those that have been selected by respondents. For example, on a 1 to 5 Liker-type scale, if respondents select 3 through 5, then the options1-2 don’t even appear on the graph. How is ignoring half the scale, by default, effective communication? Allowing selection of axis points to display is helpful, but not allowing the user to choose the scale is not helpful.
Second, the width of the bars is not adjustable, and the default width is too skinny to create a visually appealing graph.
These are basic graphing features not present in the product you want/require users to move to on April 1, 2027. If these are not fixed, I would be forced to download data and create my own reports/graphs. That’s doable, but is uncessary extra effort that would lead me to reconsider whether Qualtrics is worth the cost. It has been, by far, my favorite tool for 10+ years, but this would be a huge limitation. Not sure why that would be acceptable from Qualtrics’ end; hopefully this and related reporting flexibility will get fixed before the transition date.
Thank you,
Chad Briggs
Judson University
