How to run Lifecycle and Pulse in XM Solution | XM Community
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I am creating a custom solution using XM Solution.

I am trying to use it to create something with life cycles and pulses.

However, it does not appear in Custom solutions and templates.

How can Lifecycle and Pulse be executed in XM Solution?

Hello, Taru

Lifecycle and Pulse are distinct types of Employee Experience (EX) projects and are not executed or created directly from a single XM Solution template.

  • Project Types are Separate:

    • Lifecycle Projects are designed for ongoing, continuous measurement with participant automations.

    • Pulse Surveys are typically handled using the Engagement project type for periodic measurement.

  • No Unified Template: There is no built-in feature to manage both Lifecycle and Pulse projects from a single XM Solution template.

To implement these functions, you must:

  1. Create Separate Projects: Configure dedicated EX projects for the Engagement (for Pulses) or Lifecycle use cases.

  2. Manage Separately: Automations, dashboards, and scheduling must be managed within these specific project types.

If Lifecycle or Pulse options are not visible in your XM Solution interface, it's because they are project types that must be configured separately, not features that can be selected as templates within a generic XM Solution.

 

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