From Hype to Impact: How Trinity Health & Stanford Health Care are Scaling AI in Patient Experience | Experience Community
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From Hype to Impact: How Trinity Health & Stanford Health Care are Scaling AI in Patient Experience

  • January 5, 2026
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rhoward
Qualtrics Employee
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Hi Healthcare Community!

We’re excited to share an exclusive on-demand deep dive into one of the most transformative shifts in our industry: The AI opportunity for patient experience.

While the potential of artificial intelligence is widely recognized, the real challenge lies in moving from "hype" to "impact." Discover how industry leaders from Trinity Health and Stanford Health Care are bridging that gap by implementing value-driven AI strategies—including the use of ambient listening technology to return time to providers and focus back to patients.

Register for the full on-demand webinar here to learn how to align AI investments with your organizational values and streamline the patient journey.

We’d love to hear from you:

  • Where is your organization on the AI journey—exploring the potential, or already seeing measurable results?

  • What are the biggest hurdles you face in implementing AI (e.g., data privacy, governance, or clinical buy-in)?

  • What was your top highlight from the webinar?

Please share your thoughts and questions in the comments — your insights help our entire community navigate this new frontier together!