REMINDER: End of Internet Explorer (IE) support on June 15, 2022 | Experience Community
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REMINDER: End of Internet Explorer (IE) support on June 15, 2022

  • June 6, 2022
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AmaraW
Former XM Community Team Member
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  • Former XM Community Team Member

Beginning June 15, 2022, Qualtrics will be ending product support for Internet Explorer.
What is the change?
Microsoft announced it is ending support for the Internet Explorer (IE) browser on June 15, 2022. As a result of Microsoft's announcement, Qualtrics will also end support for IE on June 15, 2022.
This means that some IE users may automatically get redirected to the MS Edge browser, but anyone using the Qualtrics product on the IE browser on or after June 15, 2022 will be notified to use a different browser and will be blocked from using the Qualtrics product on IE.
In-product notifications will be presented to IE users starting May 15, 2022 to remind them of the upcoming IE support end date and suggest they switch to a different browser.
What action do I need to take?
Ensure that users in your organization have access to one of the compatible browsers listed here (excluding IE) prior to June 15, 2022.
What if I have questions?
We understand this may be a meaningful change for your organization. Please visit this post from Microsoft for more insight on their decision to retire Internet Explorer 11. We have also updated our support page to list currently compatible browsers.