Decrypt embedded data from website feedback | XM Community
Skip to main content

Decrypt embedded data from website feedback

  • January 11, 2022
  • 1 reply
  • 121 views

Forum|alt.badge.img+2

Hi community,
I want to bring the name, last name, email and id of the people that answer a survey in a website intercept. This data can come as embedded data, but this data comes encrypted for security reasons. Is it possible that Qualtrics decrypts this data in the survey flow?
Qualtrics support tells me that with the SSO Token Authenticator I can decrypt this data, but I'm not sure how it works, because the clients don't enter surveys by SSO.

1 reply

Aanurag_QC
QPN Level 5 ●●●●●
Forum|alt.badge.img+31
  • February 23, 2022

Hi manuelarestrepo You can use a coding task within a workflow which can run based on new responses created and decrypt the values. Can you confirm if the values are base 64 encoded, or what sort of encryption is in use?