Facing issues in linking qualtrics to the salesforce sandbox account | XM Community
Skip to main content
Solved

Facing issues in linking qualtrics to the salesforce sandbox account

  • June 15, 2018
  • 1 reply
  • 66 views

1. Under Tools section i am not able to see the "Setup link to the salesforce" option in salesforce. 2. Similarly, not able to select the salesforce in the task under action tab. FYI, my qualtrics account is an upgraded account. (Is it a paid feature ?)

Best answer by LaurenK

Hey @Rahulavinash! It sounds like this issue was in regards to your salesforce permissions! If other community members are experiencing a similar issue, be sure to check with your Brand Admin to see if this is included in your license. Check out this page for more information about locating your Brand Administrator contact information!

1 reply

LaurenK
Former XM Community Team Member
Forum|alt.badge.img+13
  • Former XM Community Team Member
  • Answer
  • July 5, 2018
Hey @Rahulavinash! It sounds like this issue was in regards to your salesforce permissions! If other community members are experiencing a similar issue, be sure to check with your Brand Admin to see if this is included in your license. Check out this page for more information about locating your Brand Administrator contact information!