Question
How To transfer survey response to SAP C4C?
Hi all,
since everybody is talking about combination of X and O, the following requirement should be rather obvious. After having completed a survey, the response should be visible in connected CRM system within the customer details.
I know, that this is available for various CRM systems e.g. Salesforce (https://www.qualtrics.com/support/integrations/salesforce-integration/response-mapping/). Now, my expectation would be to have a similar option with SAP C4C solution. Anyone who knows about guides or pre-configuration? Or may has implemented on its own by standard API?
Would be great to get your experience, or opinion.
Thanks in advance
Uwe
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