How To transfer survey response to SAP C4C? | XM Community
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Hi all,



since everybody is talking about combination of X and O, the following requirement should be rather obvious. After having completed a survey, the response should be visible in connected CRM system within the customer details.



I know, that this is available for various CRM systems e.g. Salesforce (https://www.qualtrics.com/support/integrations/salesforce-integration/response-mapping/). Now, my expectation would be to have a similar option with SAP C4C solution. Anyone who knows about guides or pre-configuration? Or may has implemented on its own by standard API?



Would be great to get your experience, or opinion.



Thanks in advance

Uwe

Did you find answer to this?

Hi Uwe,

just came across the following blog post on SAP:
Integrate Qualtrics and SAP Service Cloud in Five Steps | SAP Blogs
Hope that helps.

Best Regards
Timo

P.S: Just finished reading the post, it's to sent individual links, not to get data from XM to CRM.

Hi ,

Please refer this link:
Qualtrics to C4C (Web2Lead Integration) | SAP Blogs

Also, I am lookin forward to send uploaded file from upload question to C4C. Any response is appreciated.

You have to use qualtrics APIs to create a setup to punch main questions data in cloud for custome from your qualtrics survey. 

Do we have reverse of it, how we can transfer contacts from C4C to Qualrics directory for distribution.

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