Instances limit in Zendesk Extension | XM Community
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Instances limit in Zendesk Extension

  • 5 September 2023
  • 1 reply
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Hello,

 

My client has a Zendesk extension configured with his productive instance, is it possible to connect a DEV instance without disconnecting the productive one?

 

Thanks,

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Best answer by Aanurag_QC 7 September 2023, 19:58

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You can try and create two workflows for two Zendesk accounts as a work around rather than trying to do it in the same workflow

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