Instances limit in Zendesk Extension | Experience Community
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JoseS
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1 year ago
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Instances limit in Zendesk Extension

  • Sep 5, 2023 4:49 PM UTC
  • 1 reply
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SantiagoGomez97
QPN Level 2 ●●
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Hello,

 

My client has a Zendesk extension configured with his productive instance, is it possible to connect a DEV instance without disconnecting the productive one?

 

Thanks,

Best answer by Aanurag_QC

You can try and create two workflows for two Zendesk accounts as a work around rather than trying to do it in the same workflow

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    Aanurag_QC
    QPN Level 5 ●●●●●
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    • Aanurag_QC
    • Answer
    • Sep 7, 2023 5:58 PM UTC

    You can try and create two workflows for two Zendesk accounts as a work around rather than trying to do it in the same workflow

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