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Response mapping error creating new object

  • November 11, 2017
  • 1 reply
  • 39 views

Goldie
Qualtrics Employee
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In my Response Mapping, I receive this error in the debug email: "Error creating new [name of the object], error: Unable to create/update fields: [name of the field]. Please check the security settings of this field and verify that it is read/write for your profile or permission set." What does this mean?

Best answer by LaurenK

Hi @Goldie! The most common cause is that the permissions for some of the fields on the object have changed. Either they aren't visible to our API, or they aren't visible to you when trying to add them. You will need to contact your Salesforce administrator to fix this!

1 reply

LaurenK
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • July 12, 2018
Hi @Goldie! The most common cause is that the permissions for some of the fields on the object have changed. Either they aren't visible to our API, or they aren't visible to you when trying to add them. You will need to contact your Salesforce administrator to fix this!