I know that certain packages of Qualtrics has the ability to map survey responses to Standard Salesforce Objects. Does there exist any Qualtrics package (if budge is not a constraint) that can map survey responses to ANY (Standard and/or Custom) Salesforce Object?
Alternatively, does anyone here who uses Salesforce, know if an API call can be made from Qualtrics to Salesforce? Specifically, when a survey response is recorded, is there a way to map that response to a Custom Salesforce Object?
Thank you in advance for your help (even if the answer is a no 🙂)!!
Solved
Salesforce Integration
+1Best answer by Kate
Way late to the game, but.. Yes! By purchasing a qualtrics package which includes the ability to integrate with salesforce or use API you can map to custom or standard salesforce objects. I find the standard integration qualtrics allows pretty comprehensive and relatively easy to get set up; you shouldn't need to make custom API calls. However, the ability does exist if you want to do something the standard integration does not allow.
Way late to the game, but.. Yes! By purchasing a qualtrics package which includes the ability to integrate with salesforce or use API you can map to custom or standard salesforce objects. I find the standard integration qualtrics allows pretty comprehensive and relatively easy to get set up; you shouldn't need to make custom API calls. However, the ability does exist if you want to do something the standard integration does not allow.
+1Thank you for the insights, Kate!!
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