Salesforce integration without mapping responses | Experience Community
Skip to main content
Solved

Salesforce integration without mapping responses

  • March 22, 2022
  • 2 replies
  • 68 views
W
Forum|alt.badge.img+2

Hi community!
Is it possible to have the Salesforce/ Qualtrics integration without responses mapping to Salesforce? We use Qualtrics specifically for the anonymity of the survey answers but we are looking into integrating it with Salesforce so we can track who has filled out the survey automatically rather than us manually ‘tagging’ people which is what we do now.
All we would want to see is if someone has completed a survey rather than what the answers were that they gave. Would appreciate any advice on this!
Many thanks,
Will

Best answer by InessaG

You control what you are writing back to Salesforce. You can set it up to update a response status on a record or another field. However you want to track it.

2 replies

InessaG
Level 5 ●●●●●
Forum|alt.badge.img+19
  • InessaG
  • Level 5 ●●●●●
  • Answer
  • March 22, 2022

You control what you are writing back to Salesforce. You can set it up to update a response status on a record or another field. However you want to track it.

    W
    Forum|alt.badge.img+2
    • Will81
    • Author
    • March 23, 2022

    Hi InessaG, that's great, thank you - will give that a try!

    Many thanks,

    Will

    Terms & ConditionsAccessibility statement