Unable to View Data | XM Community
Skip to main content
Solved

Unable to View Data

  • March 22, 2018
  • 1 reply
  • 9 views

Forum|alt.badge.img+1
So when I go to Tools->Salesforce->Trigger and Email Survey I get this view of all my needed Delta Contact information: ! But when I go to Actions->Tasks I get this view and I can no longer see the fields I need: ! What would be the cause of being able to see Delta Contact fields under one view but not the other? I want to build my email from the Actions tab since there I have the ability to set the link to expire after 24 hours.

Best answer by Akdashboard

@RCBIZMarketing - Are these the same field? One seems to end in a C, while the other an R. Also, one is separated by spaces, the other underscores.

1 reply

Akdashboard
Level 4 ●●●●
Forum|alt.badge.img+6
  • Level 4 ●●●●
  • 487 replies
  • Answer
  • March 22, 2018
@RCBIZMarketing - Are these the same field? One seems to end in a C, while the other an R. Also, one is separated by spaces, the other underscores.