Unable to refresh report when new response comes in | Experience Community
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Question

Unable to refresh report when new response comes in

  • Mar 28, 2020 12:45 AM UTC
  • 2 replies
  • 476 views

! Recorded responses showed on report is only 5 but total submitted responses were 10. What can I do?

2 replies

MatthewM
Level 6 ●●●●●●
Forum|alt.badge.img+30
  • Level 6 ●●●●●●
  • Mar 30, 2020 6:42 PM UTC
Hi @Max2020 , There's really nothing you can do but wait for the responses in parentheses to process. If it's still that way after an hour or so, contact Support.

  • Author
  • Mar 30, 2020 9:15 PM UTC
Thanks ... yes, it did refresh overnight. I waited for over 4 hours but still couldn't refresh, but the next day, everything works again.