Allegheny County (Pittsburgh, PA) Department of Human Services hiring Client Experience Analyst

The Allegheny County Department of Human Services is seeking a Client Experience Analyst to assist with implementing a customer experience (CX) research strategy by identifying needs of various stakeholders (e.g., research, program, community, leadership), collecting data through multiple methods and translating those findings into actionable insights that will support strategic decision making. Client Experience Analytics is a highly diverse unit for researching, analyzing and reporting on client feedback across Allegheny County’s Department of Human Services (DHS). This position collaborates closely with other analytic and technology units in the research office as well as with program offices and contracted providers. For more information or to apply please visit: https://secure4.entertimeonline.com/ta/6120442.jobs?ShowJob=201603586&prevScreenX=0&prevScreenY=0