Equinix is looking for a Customer Research Coordinator!

Equinix is looking for a Customer Research Coordinator, Customer Experience. The Customer Experience (CX) Team is looking for a Customer Research Coordinator to support and help grow our voice of customer (VoC) programs. The primary focus of this role will be executing our customer listening sessions (focus groups and IDIs) as well as managing our overall customer engagement across all VoC programs. This will include: identifying appropriate customers/candidates for specific research activities, outreach and securing participating from candidates, tracking engagement, and communicating with internal research stakeholders.