Tata Consultancy Services is seeking an Engagement Director - CX Transformation Strategy!

Tata Consultancy Services is seeking an Engagement Director - CX Transformation Strategy. Work with various TCS units to shape engagements focused on improving an organization’s Customer Experience capabilities. Individual contribution on engagements in the role of Senior SME, Steering Committee advisor, Business Architect, executive coach, etc. – may also serve as core Program Leader as needed. Engage with key client stakeholders across the client to generate a common view of the CX Strategy & Design, business processes and implementation roadmap.
Atlanta, GA, U.S.