Weekly Features - Released On Or Before August 30, 2023
Customer Success Hub
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Closing Tickets: You can now close your open support tickets in the Customer Success Hub.
Engagement
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Action Planning Permissions: The permission Use action plans is now a dashboard-by-dashboard permission instead of a project-wide permission. This lets you give access to some dashboards’ action plans without having to give access to them all.
Weekly Features - Starting On & After September 6, 2023
XM Directory
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XMD Enriched Segments: You can now build directory segments based on Enrichments (data from third-party softwares).
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Enrichment Data in XM Directory: You can now view sentiment and actionability scores in a contact’s profile card in XM Directory.
Text iQ
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Textflow: You can now use actionability in your Text iQ-powered workflows.
Monthly Features - Starting On September 20, 2023
Lifecycle
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Emails (Lifecycle): The interface for sending email messages in Lifecycle projects has been updated with several notable improvements. You can now send emails to a participant’s personal email address and you can include an inline email question in your email. You can still schedule single and recurring project invites and reminders. Please note that this feature replaces Lifecycle Message Automations. The support site content for this feature will be published on September 20.
*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Weekly Product Release Notes here.