Entries that are bolded indicate recent product updates.
- If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
- If you have questions about what’s on the product roadmap, please see our Product Updates page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
- Calculate Metric Task: A new task in the Actions tab that can set up automated workflows based on trends or events observed in experience data over a period of time.
- JSON Events: New example use-case added for integrating with Genesys PureCloud.
- SSO Basic Overview: Page revised for clarity & helpfulness.
- ServiceNow Event: New event in Actions for triggering actions based on events in ServiceNow.
- Digital XM Solution for Commerce: Pre-built Digital Experience program complete with expert-designed surveys, intercepts, and dashboards.
- Digital Experience Programs: A means of organizing many projects into one solution, highlighting key metrics and optimizing sharing capabilities.
- Send Emails in XM Directory: Modified workflow for sending emails in XM Directory. Also affects SMS, WhatsApp, and unique links.
- SFTP Troubleshooting: New page for troubleshooting SFTP connections.
- The New Salesforce App Experience: Added ability to embed Qualtrics widgets in Salesforce record pages.
- Employee Directory Tools: Ability to delete people in bulk from your employee directory by uploading a file.
- Participant Tools (EX): Reset All Participants option deprecated and replaced with Remove Participants.
- Idea Screening XM Solution: This feature allows users to screen a set of ideas in order to discover which ideas resonate the most with respondents.
- Distinctive Image Associations Widget: Ability to rebase on aided awareness added. General setup changes. Ability to hide specific brands removed.
