Weekly Product Release Notes - February 9, 2022 | XM Community
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Weekly Product Release Notes BannerRecent UpdatesReleased On Or Before February 9, 2022


Brand Administration


  • Configuring Organization SSO Settings: User interface refresh. Brand Administrators can now activate multiple connections at once for a brand and separately determine what SSO settings are available for user login vs. survey authenticators. There are also changes to the relay state when configuring SAML as an IdP.

    • Workflows


  • Support for Third Party Extensions: How to differentiate between 1st and 3rd party extensions, and how to seek support.

  • Extract Responses from a Survey Task: Use workflows to automatically extract data from your surveys and upload elsewhere, such as an SFTP.

  • Load Data into SFTP Task: Use workflows to automatically load data to a SFTP.

    • XM Directory


  • Transaction Group Distributions: In addition to mailing lists, segments, and individual contacts, distributions in XM Directory can now be sent to transaction groups.

  • Distribution History Updates: The distributions tab has been updated so that the total number of distributions as well as the number of pages of distributions will no longer be displayed. Distributions older than 3 years are also no longer visible in the platform.

    • 360


  • Piped Text for Metadata Values in 360 Reports: New 360 reports now allow you to pipe the values of subject metadata into your report, just like in legacy reporting.

    • Upcoming FeaturesStarting On & After February 16, 2022


    Workflows


  • PGP Encryption for Google Drive: Now when extracting data from Google Drive, you can use PGP encryption to protect your files.

  • ServiceNow Event: Improvements to the ServiceNow event, including the ability to add conditions based on fields in ServiceNow and the ability to edit the event after it is set up.

    • Feedback & Questions*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.


  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

  • If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

  • You can provide feedback on the Monthly Product Release Notes here.

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