Weekly Product Release Notes - June 14, 2023 | XM Community

Weekly Product Release Notes - June 14, 2023

  • 14 June 2023
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Weekly Product Release Notes - June 14, 2023
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Weekly Features - Released On Or Before June 14, 2023

 

BX Dashboards

  • Filtering Dashboard Pages by Measure Groups: You can now filter BX Dashboard pages by measure group fields. Filtering by specific fields allows for widget consolidation, as fewer widgets are needed to display measure group data.

CX Dashboards

  • Custom Calendars: Customize time periods for your dashboard data, such as a fiscal week, month, quarter, or year.

  • Twitter Widget Deprecation: You can no longer make new Twitter widgets. Existing Twitter widgets no longer display data.

 

Dashboards

EX

  • Benchmark Editor (EX): The Engagement benchmark for EX dashboards has been refreshed with aggregated data from 2020-2022. Please note that the refreshed benchmark is not automatically applied to existing dashboards. To use the updated benchmark, go to the benchmark editor and select the updated Engagement benchmark.

 

Weekly Features - Starting On & After June 21, 2023

 

 

CX

  • Customer Experience Programs: Create a program to organize surveys, dashboards, website feedback projects, and more into one cohesive container.

Dashboards

  • Response Ticker Widget (CX): The new Response Ticker Widget has an updated, simplified configuration panel. This widget is available in CoreXM and CX Dashboards.

 

Ticketing

  • New Ticket Owner Experience: The Tickets follow-up page has been redesigned with an updated ticket configuration, new metrics, and improved navigation. This feature will be gradually rolling out until the end of 2023.

 

Workflows

  • Delayed Start Workflows: Schedule a time period where a workflow should be temporarily held. This is especially useful if you want to pause a workflow automatically over a recurring holiday or outside of working hours.

 

Monthly Features - Starting On June 21, 2023

 

Surveys

  • Quotas: Quotas have been redesigned to best meet ease-of-use and accessibility. They are now easier to find in the survey builder and save automatically without having to click a button. Quota dashboards have also been enhanced. Support pages will be published next week, on June 14, 2023.

 

*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.

  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

  • If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

  • You can provide feedback on the Weekly Product Release Notes here.


1 reply

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Custom calendars is a huge enhancement for those using a Sunday-Saturday week for other reporting.  Thank you!

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