Weekly Product Release Notes - May 25, 2022 | XM Community
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Weekly Product Release Notes bannerRecent Updates bannerReleased On Or Before May 25, 2022


Brand Administration


  • Custom From Domains: SPF records and an additional MX record pointing to Qualtrics servers are now required for custom FROM domains configured after May 10, 2022. Custom FROM domains configured prior to May 10, 2022 do not require an additional SPF and MX record.

    • Dashboards


  • Embedding Dashboard Widgets in Third Party Software: Added ability to embed dashboard widgets into ServiceNow. This functionality is already available for Salesforce. 

  • On April 13, 2022, we indicated that you could get a notification when a dashboard export is ready for download. This change has been rolled back. Related changes have been removed from the support site, and we will include this feature in the weekly release notes when it launches in the future.

    • Employee Engagement


  • Japanese Stress Check Solution: This new guided solution allows companies operating in Japan to run a stress check survey as mandated by the Japanese government. The solution contains a stress check survey, an individual report, and a dashboard for managers and admins to view aggregate scores.

    • Frontline Feedback


  • Custom Fields: You can now add text entry custom fields in Frontline Feedback.

    • XM Directory


  • Loading Historical Data to XM Directory Respondent Funnel: You can now load historical data into the XM Directory Respondent Funnel, allowing you to report on data from previous distributions from before the Respondent Funnel was enabled.

  • Segment Templates: You can now select from four templates when creating a segment in XM Directories. Each template represents a common segmentation group that could translate into valuable insights. 

  • Segment Trends: Directory segments now include a trend chart to display and easily identify membership trends including new contacts and lost subscribers over time.

  • Updates to Adding Contacts within XM Directory: Directory-wide settings for merging duplicate contacts are now visible in the import window when uploading contacts to the directory or a specific mailing list.

    • ProductReleaseNotesBanners8.pngStarting On & After June 1*


    XM Solutions


  • Managing Custom XM Solutions: Custom XM Solutions, such as EX Team Voice, are tailor-made for your organization. This page explains how to control which users in your organization have access to these features.

  • EX Team Voice: Solutions tailor-made for your organization that your users can distribute, but can’t edit, enabling HR teams to maintain a content standard of their choosing.

These updates are tentatively launching June 1, 2022.

Feedback & Questions Banner*Disclaimer: Release dates are approximate and are subject to change. Not every feature is guaranteed to be included in Upcoming Features.


  • If you have any questions about the product updates featured in this list, our support team is happy to help you with your request. 

  • If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.

  • You can provide feedback on the Weekly Product Release Notes here.

CarolineH is there any way to turn off this new feature: "Updates to Adding Contacts within XM Directory: Directory-wide settings for merging duplicate contacts are now visible in the import window when uploading contacts to the directory or a specific mailing list."
I think it is going to cause confusion amongst our users for a variety of reasons.

Hi Duhr, thank you for reaching out! If you think this will cause confusion amongst your users, please reach out to our support team. They will be able to work with you to see if it is possible to turn this feature off for your brand.

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