Weekly Features - Released On Or Before November 1, 2023
EX
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Heat Map Widget (EX): You can now compare breakouts to a historical data source.
Extensions
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Gladly Extension: The Gladly extension allows you to send Qualtrics surveys when a Conversation is closed in Gladly, capturing sentiments and feedback in real-time. You can also send survey responses to Gladly.
XM Directory
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Update XM Directory Contacts Task: The Single Profile Update to Experience ID Task has been renamed to Update XM Directory Contacts Task.
Weekly Features - Starting On & After November 8, 2023
CX
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Journeys in Customer Experience Programs: It’s now easier than ever to track a customer’s journey milestones across your CX program.
*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.
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If you have any questions about the product updates featured in this list, our support team is happy to help you with your request.
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If you have questions about what’s on the product roadmap, please see our Product Roadmap page. If you’d like to contribute to the product roadmap, please visit the Product Ideas category.
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You can provide feedback on the Weekly Product Release Notes here.