Weekly Product Release Notes - October 14, 2019 | XM Community
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Pages that are bolded indicate new product features or new support pages.



CoreXM



1. Custom Ticket Statuses: Feature completely revamped & live to all relevant customers.

2. Generating a HAR file: New SSO troubleshooting page!

3. Recorded Responses: General rewrites and clarifications; better screenshots; new section on what constitutes a recorded response; instructions on deleting one (1) response.

4. Import & Export Surveys: Better intro, split import instructions, re-ordered and renamed sections for clarification, changed FAQs, added better warnings.



EX



1. Step 2: Building Your 360 Survey: Clarification around when not to use “quick add display logic.”

2. Step 6: Testing & Going Live (360): Added “Testing Reports” section.



Website / App Feedback



1. Website Feedback Accessibility: Revised to include new accessibility features & highlight capabilities of the product.



XM Directory



1. Contact Import Automations: Scheduling automations and run summary have small additions.

2. Distribution Automation: Small run summary changes.

3. Managing Automations: See above.
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