Weekly Product Release Notes - October 14, 2019

KatharineS · 2020-01-30T00:29:41+00:00

Pages that are bolded indicate new product features or new support pages. CoreXM 1. Custom Ticket Statuses: Feature completely revamped & live to all relevant customers. 2. Generating a HAR file: New SSO troubleshooting page! 3. Recorded Responses: General rewrites and clarifications; better screenshots; new section on what constitutes a recorded response; instructions on deleting one (1) response. 4. Import & Export Surveys: Better intro, split import instructions, re-ordered and renamed sections for clarification, changed FAQs, added better warnings. EX 1. Step 2: Building Your 360 Survey: Clarification around when not to use “quick add display logic.” 2. Step 6: Testing & Going Live (360): Added “Testing Reports” section. Website / App Feedback 1. Website Feedback Accessibility: Revised to include new accessibility features & highlight capabilities of the product. XM Directory 1. Contact Import Automations: Scheduling automations and run summary have small additions. 2. Distribution Automation: Small run summary changes. 3. Managing Automations: See above.

Weekly Product Release Notes - October 14, 2019 | Experience Community

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