Changes in Response of API Requests "List Mailing Lists" and "Get Contact in Mailing List"? | Experience Community
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Changes in Response of API Requests "List Mailing Lists" and "Get Contact in Mailing List"?

  • December 1, 2020
  • 3 replies
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StephanB
QPN Level 2 ●●
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The date fields CreationDate and LastModifiedDate which are part of the response of the two requests mentioned in the question are documented as string (Date/Time in UTC format).
I'm pretty sure that a few days ago (at least on Fri 27/11/2020), the data type of these fields was long/int64 (UnixTime in milliseconds).
Can anybody confirm please that this has been changed?
And can anybody explain why such changes aren't communicated in advance?
Thank you!

Best answer by LaurenK

Hi StephanB! The Public API should return all dates in ISO-8601 format: https://api.qualtrics.com/instructions/docs/Instructions/dates-and-times.md; however some APIs were not following this standard and were returning in the incorrect format. Our developers have since fixed this to the correct format. The team is working on a process to improve communication of breaking changes.

3 replies

LaurenK
Former XM Community Team Member
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  • LaurenK
  • Former XM Community Team Member
  • Answer
  • January 25, 2021

Hi StephanB! The Public API should return all dates in ISO-8601 format: https://api.qualtrics.com/instructions/docs/Instructions/dates-and-times.md; however some APIs were not following this standard and were returning in the incorrect format. Our developers have since fixed this to the correct format. The team is working on a process to improve communication of breaking changes.

StephanB
QPN Level 2 ●●
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  • StephanB
  • Author
  • QPN Level 2 ●●
  • January 25, 2021

Hi LaurenK, thank you for your reply which is highly appreciated. The link is a helpful one as well.
Unfortunately, your developers had changed it again. I was not amused on 11 Dec 2020: Since then, the API response of the two requests changed back. All error troubleshooting we did on 1 Dec 2020 after the initial change was not enough as we were running into an error again 😕.
The documentation at https://api.qualtrics.com/api-reference/reference/mailingLists.json/paths/~1directories~1%7BdirectoryId%7D~1mailinglists/get is again wrong, as it shows string date/time for this request but it returns Unix milliseonds as integer.
The documentation at https://api.qualtrics.com/api-reference/reference/mailingListContacts.json/paths/~1directories~1%7BdirectoryId%7D~1mailinglists~1%7BmailingListId%7D~1contacts~1%7BcontactId%7D/get is correct again as the request does return int64.
So, an improval of communication would be important. How should we automate any API processes if Qualtrics changes the API without any proactive information?! This is not acceptable imho. Thank you!

LaurenK
Former XM Community Team Member
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  • LaurenK
  • Former XM Community Team Member
  • January 26, 2021

https://www.qualtrics.com/community/discussion/comment/33708#Comment_33708StephanB - I've relayed this feedback over to the team!

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