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Get Surveys Every 30 Minutes

  • September 20, 2018
  • 5 replies
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I'm using API v3.0 to get survey responses. If I set the start/end times to pull data every 30 minutes it doesn't grab surveys in taht time frame, but if I set start/end times to pull every 24 hours that works leading me to believe that the API is ignoring the time portion of this parameter if its within the same day. Is that correct or is something wrong with my date/time parameters?

Best answer by RKT

@ralbritton , Response Export ID Caching A Response export ID is valid for one week. If consecutive Create Response Export calls are run with the same parameters, the call will return the same export ID. There are a few ways to get around this. 1) You can pass in the "seenUnansweredRecode" parameter and pass in a random number value. 2) You can set an "endDate" that is well in the future and choose different dates to send a new request. Link
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    RKT
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    • RKT
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    • Answer
    • September 20, 2018
    @ralbritton , Response Export ID Caching A Response export ID is valid for one week. If consecutive Create Response Export calls are run with the same parameters, the call will return the same export ID. There are a few ways to get around this. 1) You can pass in the "seenUnansweredRecode" parameter and pass in a random number value. 2) You can set an "endDate" that is well in the future and choose different dates to send a new request. Link
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    • ralbritton
    • Author
    • September 20, 2018
    Thanks @RKY - I need to automate this so it may be easiest to do the first option. When you say, "pass in a random number value" I'm assuming that every 30 minutes when the code runs, this value will need to be a new random number each time. Is that correct?
    RKT
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    • RKT
    • Level 2 ●●
    • September 20, 2018
    > @ralbritton said: > Thanks @RKY - I need to automate this so it may be easiest to do the first option. When you say, "pass in a random number value" I'm assuming that every 30 minutes when the code runs, this value will need to be a new random number each time. Is that correct? Of course random number will new
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    • ralbritton
    • Author
    • September 20, 2018
    @RKY - I tried your suggestion and still am not receiving a dataResponse back. Am I miss understanding something? downloadRequestUrl = baseUrl downloadRequestPayload = {"format":fileFormat,"surveyId": surveyId, "useLabels": True, "startDate": str(startTimeISO) + 'Z', "endDate": str(endTimeISO) + 'Z', "seenUnansweredRecode":(str(randint(0, 9)))} downloadRequestResponse = requests.request("POST", downloadRequestUrl, data=json.dumps(downloadRequestPayload), headers=headers) print downloadRequestResponse.json() progressId = downloadRequestResponse.json()["result"]["id"]
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    • ralbritton
    • Author
    • September 21, 2018
    @RKY - after playing around with this it does appear that hard coding in a very distant future date does allow me to pull data in the past 30 minutes. I could not get the random # suggestion to work though (for anyone else looking for a solution). Thank you.
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