Has anyone encountered 403 Forbidden error code CSC 0.0 during WebService POST? | XM Community
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Has anyone encountered 403 Forbidden error code CSC 0.0 during WebService POST?

  • October 29, 2021
  • 1 reply
  • 291 views
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In Workflows, WebService: Authenticated task, an external endpoint is used to send survey data across another application. In the Test section, it is working successfully when "Run test" is clicked. Authentication is working during the test run. However, it would fail on the actual run. It returns
{
"name": "ACTIONS.ERROR_CODES.AUTHORIZATION_ERROR",
"message": "403 - {\\"meta\\":{\\"httpStatusCode\\":403,\\"requestId\\":\\"f71a6e14-095f-46c2-a344-875ff4ca5220\\"},\\"error\\":{\\"errorCode\\":\\"CSC_0.0\\",\\"",
"needRetry": false
}
Any thoughts?

P

1 reply

P

Hey, I'm facing this same issue and was wondering if you ever figured out a solution? Thank you!
EDIT: I just made a new workflow that used a non-authenticated web service, where I manually put in the API key as a header and it worked. Previously, I was using an authenticated task that was piping the API key from a generated Qualtrics API key into the header. I suspect there is something going wrong with that process of piping that API key text.

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