How to send contacts from genesys to qualtrics? | XM Community
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How to send contacts from genesys to qualtrics?

  • February 2, 2023
  • 0 replies
  • 51 views

IsabelPosada_Voce
QPN Level 5 ●●●●●
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Hi!
I am trying to connect genesys with qualtrics, but I am not pretty sure if it would be best to do it via api or via json event.
What we want to do is to send a Qualtrics survey once a genesys contact ends up a transaction.
Thanks😁