Obtain list of email addresses from RoleID (equiv of Teams list in ticketing)

Rod_Pestell · 2022-02-07T18:24:03+00:00

Hi All,Has anyone found a way to retrieve the list of users email addresses that are associated to a team / role? My idea is to setup an email task in a workflow when a subticket is created but to email the individuals that belong to a team / roleID that the subticket has been assigned to. I don't want the subticket assigned to a specific person.I couldn't find a API call in the list so I started inspecting the webpage when you click on a team / Role to see what POST and GET commands but it's not obvious to me how it's retrieves the details.Has anyone had a look at this before. Do you think it's possible?ThanksRod PestellFor example, I have a team / role called GE_Test which contains to users (ie 2 email addresses). I'd like to retrieve the two emails so that I can then plug them in via some piped text in a workflow task to send an email to them both.As you can imagine, my reasons for trying to make this dynamic is that I have many groups and so creating many individual workflows for each group is not really do-able.when you click on GE_test and listen to what's going on in the developer window yuo can see this activity (apologies teh screen shot below is for a group with 7 users in). So the call (whatever it is) send back 7 UR_ bits(?!) of info with the details in, including the email address. I'm at first trying to work out what I need to POST or GET via a webservice task that will send back these UR_codes so that then maybe via a code task I can then parse the email addresses and combine them.

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