Qualtrics API Stability | Experience Community

MarkCVL · 2018-10-24T14:16:10+00:00

Hi folks, Has anyone had generally inconsistant behaviour when using the Qualtrics APIs? Im running an app that runs 5 extracts, 2 of them via https://api.qualtrics.com/docs/get-directory-mailinglist and the other 3 via https://api.qualtrics.com/docs/create-response-export-new. All 5 of them run, inconsistantly as below, so Im pretty sure structurally everything is fine. However, every so often I get an 500 - Internal Server Error, for no obvious reason and with no relevant error information returned so I have to assume the problem is on the Qualtrics api side. I have retry functionality built into the app, sometimes after a 500 error, the next attempt retry will work without a problem, other times I will get a repeated 500 error and then a successful run, other times 500 error will repeat constantly. Anyone else hit this issue? Cheers, Mark

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded