Survey image not showing up on mobile version | XM Community
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Survey image not showing up on mobile version

  • June 28, 2020
  • 2 replies
  • 320 views
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Hi all,
I had included a graphic into my survey question involving a matrix table but realised that the image only shows up in the survey on my desktop computer but not when I preview the survey on my mobile. I have selected the mobile friendly option for the question already.
Was wondering if there are certain layout settings in place that could be causing this issue? Or any other display options that I am not aware of?
Thanks

Best answer by TomG

Where did you put the image? Matrix scale labels don't show in mobile accordion view.

2 replies

TomG
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  • TomG
  • Level 8 ●●●●●●●●
  • Answer
  • June 28, 2020

Where did you put the image? Matrix scale labels don't show in mobile accordion view.

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  • Nathasha
  • Author
  • June 28, 2020

TomG That was exactly my issue, I placed them in the scale label. Thanks for enlightening me! I've shift them to the scale points and they work now!

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