I am attempting to launch a survey via a button, via JS, on my website. When I use the JS function QSI.API.load() or QSI.API.run(), with the onclick, it works fine the first time but will not open the survey a second time until the page is refreshed. Is there a better API method or something I need to add to the button or survey to get it to perform the expected behavior? Thanks!

Hi Wally,You can configure 3 JS functions as mentioned below:This request removes thedeployment codefor any Intercepts or Creatives present on the page. (this is important as it will remove all the previously loaded surveys on the page, removing the need to refresh)QSI.API.unload();This loads thedeployment codefor any Intercepts or Creatives on the page. This is the same as reloading the page.QSI.API.load();This starts thedeployment codeevaluation and will make any Creative appear if it passes the display conditions.QSI.API.run();

Survey won't open twice when using the API

Survey won't open twice when using the API | Experience Community

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