Unload doesnt reset timeout of creative

chencarmi · 2022-01-06T15:26:19+00:00

Hello to everyone,I'm having a little issue or something like that.So, we have custom application which uses QSI.API and after unload it's not resetting the timeout of already started creative. So here is the thing, firing some events to qualtrics, then unload,load,run and based on events the intercept starts, but after the app fires another event which is specifically defined in the actions of the intercept to not show if that event is there, and since we have a timeout on our creative, it doesn't register the second unload and ofc the creative is shown. Do you know any way of resetting all the current running creatives/intercepts and stop them?

Unload doesnt reset timeout of creative | Experience Community

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