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Where to find directoryId for EX/Employee Directory

  • December 9, 2020
  • 2 replies
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JoycaV
QPN Level 4 ●●●●
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  • JoycaV
  • QPN Level 4 ●●●●

Hi,
I'm trying to call the API for getting all participants from the employee directory.
For that, I need the directoryId.
I know where to find the directory id for the XM Directory from CX, but can't seem to find it for EX...
I tried using the POOL_ directory id from the default directory of CX, and also the ID that is in the url when I navigate to the Employee Directory (so https://tenant.eu.qualtrics.com/EX/GlobalDirectory/GlobalDirectory?#someIdHere)
Both of those calls return a 403 unauthorized (while I am brand admin).
Can anyone help?

Best answer by ElieD

Hi JoycaV,

I got the same result, trying with any of my directories ID.
Also tried to get all my directories IDS with Directory list request : https://api.qualtrics.com/api-reference/reference/directories.json/paths/~1directories/get
But this don't return any EX directory...

The EX API reference says it is not yet available, so this could explain why we got a forbidden response.
The API request for each requests list a directoryId in the parameters, but as there is only one directory in EX, I think this parameter should be optionnal.

Please let us know if you call the support team and get a response.


    F

    2 replies

    ElieD
    QPN Level 4 ●●●●
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    • ElieD
    • QPN Level 4 ●●●●
    • Answer
    • December 11, 2020

    Hi JoycaV,

    I got the same result, trying with any of my directories ID.
    Also tried to get all my directories IDS with Directory list request : https://api.qualtrics.com/api-reference/reference/directories.json/paths/~1directories/get
    But this don't return any EX directory...

    The EX API reference says it is not yet available, so this could explain why we got a forbidden response.
    The API request for each requests list a directoryId in the parameters, but as there is only one directory in EX, I think this parameter should be optionnal.

    Please let us know if you call the support team and get a response.


    JoycaV
    QPN Level 4 ●●●●
    Forum|alt.badge.img+27
    • JoycaV
    • Author
    • QPN Level 4 ●●●●
    • December 11, 2020

    Hi ElieD ,
    I did indeed meanwhile contact Support,
    and indeed, even though it's in big red letters, I seemed to have overlooked the message on the API documentation that this is in early access mode still :D
    So that's why there's an "unauthorized" reply.

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