why is my download saying responses are partially complete when they are actually 100% complete | XM Community
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why is my download saying responses are partially complete when they are actually 100% complete

  • December 13, 2018
  • 2 replies
  • 23 views

Why is my download saying responses are partially complete when they are actually 100% complete? this is triggering reminders to people who have fully completed the survey.

Best answer by Kate

My first guess would say that you have a block or something that is not properly placed in the survey flow. This would mean it looks as though it has not been finished. However- you posted this is API. Are you using some sort of integration, or other sort of distribution method?

2 replies

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  • Level 5 ●●●●●
  • Answer
  • December 14, 2018
My first guess would say that you have a block or something that is not properly placed in the survey flow. This would mean it looks as though it has not been finished. However- you posted this is API. Are you using some sort of integration, or other sort of distribution method?

  • Author
  • December 17, 2018
Thanks Kate; I am new to this so posted to the wrong category.