why is my download saying responses are partially complete when they are actually 100% complete | Experience Community
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JoseS
Administrator
1 year ago
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why is my download saying responses are partially complete when they are actually 100% complete

  • Dec 13, 2018 9:16 PM UTC
  • 2 replies
  • 45 views
Why is my download saying responses are partially complete when they are actually 100% complete? this is triggering reminders to people who have fully completed the survey.

Best answer by Kate

My first guess would say that you have a block or something that is not properly placed in the survey flow. This would mean it looks as though it has not been finished. However- you posted this is API. Are you using some sort of integration, or other sort of distribution method?
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    • Kate
    • Level 5 ●●●●●
    • Answer
    • Dec 14, 2018 6:11 PM UTC
    My first guess would say that you have a block or something that is not properly placed in the survey flow. This would mean it looks as though it has not been finished. However- you posted this is API. Are you using some sort of integration, or other sort of distribution method?
      • csmacd
      • Author
      • Dec 17, 2018 4:26 PM UTC
      Thanks Kate; I am new to this so posted to the wrong category.
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