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Adding piped text to CX Dashboard


JohannesCE
Level 6 ●●●●●●
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Hi XM Community! 

Is there a way to add piped text to a CX Dashboard, for example in the Rich Text Editor?

I'd like to add descriptive text with variables, like this:

Of course I have linked these variables as embedded data in the Dashbaord Data, but I can't use them as piped text in a widget like that.

Best answer by Sowrabh1993

Hi @JohannesCE,

 

Dashboard does not support piped text, but you can create breakdown bars which would show the final selection based on the filters that you apply.

 

For eg: Create 6 breakdown bars for the 6 ED fields that you have. Once you apply the correct filters it will show you the correct data that is captured.

Though it’s not ideal, but that’s a workaround.

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6 replies

PeeyushBansal
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1132 replies
  • July 11, 2023

I dont think you can pipe as we do in survey.


ArunDubey
QPN Level 8 ●●●●●●●●
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  • QPN Level 8 ●●●●●●●●
  • 589 replies
  • July 11, 2023

Dashboard didn’t support piping text. You can give static question text to your widget description. 


Sowrabh1993
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 105 replies
  • Answer
  • July 11, 2023

Hi @JohannesCE,

 

Dashboard does not support piped text, but you can create breakdown bars which would show the final selection based on the filters that you apply.

 

For eg: Create 6 breakdown bars for the 6 ED fields that you have. Once you apply the correct filters it will show you the correct data that is captured.

Though it’s not ideal, but that’s a workaround.


Sachin Nandikol
QPN Level 6 ●●●●●●
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  • QPN Level 6 ●●●●●●
  • 454 replies
  • July 11, 2023

Hi @JohannesCE,

Adding Piped text in dashboard is not possible as of now. But you can use a workaround mentioned by @Sowrabh1993.  


Nanditha MM
Level 4 ●●●●
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  • Level 4 ●●●●
  • 98 replies
  • July 11, 2023

Hi @JohannesCE,

Rich Text Editor in CX Dashboards does not support the direct use of piped text. Piped text is a feature for surveys that allows dynamic content insertion based on respondent data.


JohannesCE
Level 6 ●●●●●●
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  • Author
  • Level 6 ●●●●●●
  • 144 replies
  • July 17, 2023

I added this feature request to Evolve. For anyone who thinks it would be useful to have piped text or the ability to use embedded data in the Rich Text Editor widget, please upvote the idea: