This post discusses my experience with the natural language processing component of Qualtrics (Text iQ) (https://www.qualtrics.com/iq/text-iq/). This software is used to analyze open-text comments from surveys or other qualitative data.Part II is here - https://community.qualtrics.com/XMcommunity/discussion/18013/text-iq-sucks-but-we-love-qualtrics-part-ii/p1?new=1TeaserWe love everything about Qualtrics, except their natural language processor (Text iQ) Part I – My take Overall, we love QualtricsI can’t say enough about Qualtrics, other then Text iQ. Their support is fantastic, and they have tons of training resources which are very well organized and thorough. Here’s one example on relating data for statistical purposes - https://www.qualtrics.com/support/stats-iq/analyses/relate-data/ It's been excellent for building surveys and doing various statistical analysis. Just not for Text iQ.The Bottom Line – I find the model cumbersome, even at scaleAfter wrestling with Text iQ for 2 year
Hello!I'm currently attempting to link a dashboard to a directory's segments list. When I initially click on apply filter, and select the directory, everything seems like it should work. However, I never actually get any segment ID's to be able to select, as it always continues to show "all" and only that.When I go in to the data sources, I find that "SegmentIds" comes up as "not mapped". If I attempt to add an additional data source for "Segments for POOL_XXXXXXXXXX", it auto-populates the SegmentIds and ContactId for the new data source, but when I attempt to Save, I get the following error:Failed to update dataset. {"error":"object did not pass validation","detail":"mapping for the given fieldId is already defined in the joinmap"}Has anyone been able to successfully filter any dashboards by directory segments, or have run in to this issue and was able to solve it?
HiWe are trying to connect with successfactors and run the workflow we are getting the below errorMOD_1 - An unexpected error occurred. Please contact Qualtrics support.",pls let me know in case of any helpRegardsKamesh
Has anyone deployed a web intercept on Salesforce to get feedback from salesforce users on their experience using salesforce? like sales team etc.?My team was able to add the survey to the site and am getting anonymous results back but am unable to get the user information sent back which will come through embedded data. Has anyone successfully done this?
Hi - I have a survey response action that triggers an email when a new survey response comes in. I am trying to figure out a way to have this send a collection of new responses at a regular interval, rather than every time a new response comes in. So, for instance, this could be a daily summary of new responses. Essentially, it would be a mix of an event-based and scheduled action. I've looked into workarounds, like sending a weekly report, but I can't find a solution. Is there any way to do this - send a daily email with new survey responses only?Thanks!
I have not made any changes, when I go into Data & Analysis to look at my survey responses it says "Your responses are being re-indexed for speedier viewing and will appear shortly." I have been waiting for 20 minutes. What is more concerning is that in the upper right corner of the screen it says Recorded Responses 0/136 and Last Recorded Collected: Never - Inactive.I hope I did not lose all the survey responses, please help!
Hi,I have an intercept that I am wanting to trigger on exit intent, however not after the customer has successfully submitted a website form. The challenge is that the URL does not change after the form is submitted.I have tried to limit the pop-up from triggering to only when certain text is visible on page, however this doesn't seem to be working correctly.The Javascript expression I was entering in the targeting criteria is belowdocument.body.textContent.includes("First name")With the criteria of the above expression equal to True.Can anyone point out where I might be going wrong? Thank you!
I have a survey that has been running for months, and for part of it, it is constantly appending data to an embedded variable, which gets quite long sometimes (~100k characters). This has not been a problem until midday on March 11, when suddenly Qualtrics started truncating the embedded variable on subsequent responses (at least a dozen now). To reproduce this, create a survey with two embedded variables (say, test1 and test2), and set their values to long strings programmatically:Qualtrics.SurveyEngine.setEmbeddedVar("test1","t".repeat(50000));Qualtrics.SurveyEngine.setEmbeddedVar("test2","t".repeat(100000));For me, the var "test2" is recorded as 70,000 "t" plus an ellipsis "...".Is this an intended change? Or is this something to do with my account hitting a hidden data storage size limit or something?
When we click on Ideas, we do not see the Evolve table to search ideas, all we see is a blank box under 💡 Create an Idea | Evolve 💡 Product Ideation Overview | Evolve Note: I am also unable to see anything to click on for the podcasts.
Hi Everyone, I have created one intercept and capturing Ship to and plant information from google tag manager. I have a question, is it possible to stop intercept if Plant and ship to Name information will be repeated for same user. E.g. User 1 has purchased some products and selected plant and ship to Name. We sent one top bar intercept to take the survey. Next time User 1 again purchase different product from same plant and ship to Name. Can we stop intercept appearance based on last purchase detail.
I have tried using ctrl+z for this purpose but it works intermittently. If someone knows a better and a quick way to discard the recent changes done, please let me know.
We used to be able to upload .qsf files of surveys on the old Community platform. Is this still an option? I am having a hard time figuring out how I would put this in one of my posts. The paperclip is just for URLs it seems and I’m not able to copy and paste it into the body of my response.If we can’t, is this a product feature we should ask for? I find it helpful to share files with those who are new to learning Qualtrics and the lingo that goes with it. I am trying to send links but I know some concepts took me a while to grasp and I wish I had a concrete example like a QSF file to walk through.
In my survey I have multiple questions that require a number as input. When looking at the survey answer results, the questions that require a number input have the following text: 'Please enable editing and configure widget'. I have no clue what is meant with this.This page (https://community.qualtrics.com/XMcommunity/discussion/17689/how-do-i-acitvate-a-widget-with-text-iq) has the same problem, but I do not understand the instructions that are given to solve it. I do not know where to find dashboard settings - text as the solution states. Could anyone please instruct me on how I solve this so that I can see the answers to the question in the results?
Will StatsIQ compute Cronbachs Alpha. Is so where do I go in the program?
Hi All-I created my account in the Qualtrics Community using my work email but I've accepted a new position. Is it possible to change my email new my new work account?
Hey there,when i want to review and publish my changes in Text IQ, so that i can work with the topics in my data, it says: "Changes can’t be published until Text iQ is updated". But how do i do that?? There is no update buttom displayed or anything...Best regards and thanks in advance
This support page states “Once a MaxDiff analysis is reset, the previous data is irretrievable.”Does this mean that all previous data is deleted or merely not accessible on the MaxDiff Analysis page? Does “previous data” include both individual respondent maxdiff utility scores and data from the rest of the survey?I have a maxdiff that's running live and has already collected data. I have some aesthetic changes that need to be made to some of the maxdiff items -- however, Qualtrics warns against making edits to a live maxdiff because (A) it could influence respondent choices in the maxdiff and (B) it will reset the MaxDiff Analysis page. However, I'm not worried about A and my team is using Tableau to analyze the data so I don't need B. Instead I merely need the individual respondent utility scores. So -- does anyone know more specifically what the impact of editing a live maxdiff is in terms of what happens to the previous data? I basically just need to know whether the raw data remai
We are trying to target users with survey who leaves the website and for this we have used intercept display event "Display when the visitors mouse leaves the web page" .Now we are trying to target users with survey who leaves the mobile website or mobile app. How to do this?
I am using a pop up intercept and i need to be able to detect from the website where the intercept is being displayed when a survey has been completed.Any suggestions?
HelloI created my account in the Qualtrics Community using my work email but I've accepted a new position. Is it possible to change my email new my new work account?Tks
I am a Brand Admin (Yes, I am a member of the Brand Admin Community group but no permission to ask a question!) I've had a question from one of our users regarding the SSO Authenticator. This article https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/advanced-elements/authenticator/sso-authenticator indicates that the user needs to: contact your IT department to obtain information on your SSO authenticator setup. What information does Qualtrics need so that I can share with my user or look into it for them?
Does anyone know if Qualtrics survey has an integration connector for Workday LMS? We would like to embed qualtrics surveys to training sessions and modules to send out automatically.
I think this has been asked before but I'm very new to Qualtrics and so I'm very much a novice when it comes to creating workflows on this platform. I've created a survey that will require two parties to review and approve the initial responses before the final decisions are emailed back to the responder. Can someone help me with the tasks (and possibly blocks) that are required for this type of flow? And if someone has a sample of this kind of logic they wouldn't mind sharing, I'd appreciate it!
Hello!I have a web service & loop that I use in block 1 and block 2. A participant is randomly assigned to receive either block 1 or block 2. Then, the block contains a piped text, which shows the participant a random article (from a list of 300).Afterward, in blocks 7 and 8, I would like to reshow the participant the same piped text. Block 7 piped text will be shown if the user was assigned to block 1 initially, and block 8 piped text will be shown if the user was assigned to block 2 initially.So, my question is, how can we reuse/refer to the same piped text that was used in an earlier block? This way, I will be able to show the article that was shown in block 1 once again in block 7 (and the same thing goes for blocks 2 and 8).Thanks a lot in advance.
Hello,I'm trying to transfer data from questionnaire A to B.The data mentioned are the personal scores each participant scored on questionnaire A, while questionnaire B is the graphic feedback (there's a reason to separate the scores from the feedback).But as you can imagine, I couldn't work it out.I've tried to modify questionnaire B's URL address, but it didn't work when I answered the preview version of questionnaire A (the scores were calculated and appeared), I was transferred to questionnaire B but the data wasn't.https://huji.az1.qualtrics.com/jfe/form/SV_bBeEZXpQsngj6zc?sd=5&st=6&he=7https://huji.az1.qualtrics.com/jfe/form/SV_bBeEZXpQsngj6zc?sd=${e://Field/sd}&st=${e://Field/st}&he=${e://Field/he}https://huji.az1.qualtrics.com/jfe/form/SV_bBeEZXpQsngj6zc?sd=&st=&he=The parameters are sd, st and he. Which are all scored automatically on qualtrics and are also considered embedded data... So I just can't find out what I did wrong. Please help.Best,Daniel
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