Action - Schedule AND Event based? | XM Community
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Action - Schedule AND Event based?

  • 15 March 2021
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Hi -
I have a survey response action that triggers an email when a new survey response comes in. I am trying to figure out a way to have this send a collection of new responses at a regular interval, rather than every time a new response comes in. So, for instance, this could be a daily summary of new responses. Essentially, it would be a mix of an event-based and scheduled action. I've looked into workarounds, like sending a weekly report, but I can't find a solution. Is there any way to do this - send a daily email with new survey responses only?
Thanks!

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Best answer by AmaraW 24 May 2021, 19:50

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Hi DB13 - current functionality does not allow for this, but it looks like you were already able to post a new Product Idea for this feature. If others are looking for the same feature, be sure to upvote and comment on the idea!

Hi @DB13 , did you by chance every workout a solution? I am dealing with a similar situation and not sure if the scheduled workflow will know to only export responses that were recorded since the last workflow.

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