Action - Schedule AND Event based? | XM Community
Skip to main content
Solved

Action - Schedule AND Event based?


Forum|alt.badge.img+3
  • Level 1 ●
  • 2 replies

Hi -
I have a survey response action that triggers an email when a new survey response comes in. I am trying to figure out a way to have this send a collection of new responses at a regular interval, rather than every time a new response comes in. So, for instance, this could be a daily summary of new responses. Essentially, it would be a mix of an event-based and scheduled action. I've looked into workarounds, like sending a weekly report, but I can't find a solution. Is there any way to do this - send a daily email with new survey responses only?
Thanks!

Best answer by AmaraW

Hi DB13 - current functionality does not allow for this, but it looks like you were already able to post a new Product Idea for this feature. If others are looking for the same feature, be sure to upvote and comment on the idea!

View original

2 replies

AmaraW
Former XM Community Team Member
Forum|alt.badge.img+48
  • Former XM Community Team Member
  • 712 replies
  • Answer
  • May 24, 2021

Hi DB13 - current functionality does not allow for this, but it looks like you were already able to post a new Product Idea for this feature. If others are looking for the same feature, be sure to upvote and comment on the idea!


  • 5 replies
  • February 8, 2024

Hi @DB13 , did you by chance every workout a solution? I am dealing with a similar situation and not sure if the scheduled workflow will know to only export responses that were recorded since the last workflow.


Leave a Reply