Can we add action set login on intercept based on historical data? | XM Community
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Can we add action set login on intercept based on historical data?

  • August 4, 2023
  • 4 replies
  • 35 views

ArunDubey
QPN Level 8 ●●●●●●●●
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  • QPN Level 8 ●●●●●●●●

Hi Everyone,

 

I have created one intercept and capturing Ship to and plant information from google tag manager. I have a question, is it possible to stop intercept if Plant and ship to Name information will be repeated for same user.

 

E.g. User 1 has purchased some products and selected plant and ship to Name. We sent one top bar intercept to take the survey. Next time User 1 again purchase different product from same plant and ship to Name. Can we stop intercept appearance based on last purchase detail.

Best answer by AmaraW

Thank you so much for reaching out 😃 As an XM Community Admin, I am an expert in all things community; unfortunately, I am not a product expert. For more information about the role of an Admin, check out this post!


If you haven’t already, we’d suggest reaching out to our Support team, as they are best equipped to handle an issue like this!

4 replies

ArunDubey
QPN Level 8 ●●●●●●●●
Forum|alt.badge.img+41
  • Author
  • QPN Level 8 ●●●●●●●●
  • August 6, 2023

Hello, this is just a follow up message. Please let me know if it is possible?


ArunDubey
QPN Level 8 ●●●●●●●●
Forum|alt.badge.img+41
  • Author
  • QPN Level 8 ●●●●●●●●
  • August 7, 2023

@AmaraW Can you or any XM community admin team member can provide any expert suggestion here?


AmaraW
Former XM Community Team Member
Forum|alt.badge.img+48
  • Former XM Community Team Member
  • Answer
  • August 7, 2023

Thank you so much for reaching out 😃 As an XM Community Admin, I am an expert in all things community; unfortunately, I am not a product expert. For more information about the role of an Admin, check out this post!


If you haven’t already, we’d suggest reaching out to our Support team, as they are best equipped to handle an issue like this!


ArunDubey
QPN Level 8 ●●●●●●●●
Forum|alt.badge.img+41
  • Author
  • QPN Level 8 ●●●●●●●●
  • August 7, 2023

Thank you, @AmaraW