Access Denied- Help please! | Experience Community
Skip to main content
Question

Access Denied- Help please!

  • September 10, 2025
  • 3 replies
  • 291 views

Forum|alt.badge.img+1

We are in the middle of a survey build and i am now unable to log into Qualtrics as I keep getting this message: 

 

Access Denied

You don't have permission to access "http://login.qualtrics.com/login" on this server.

Reference #18.22c35068.1757505079.190c3c05

https://errors.edgesuite.net/18.22c35068.1757505079.190c3c05

 

Any ideas what this message means or how we can get access back to finish the build. 

 

Thanks!

3 replies

TomG
Level 8 ●●●●●●●●
Forum|alt.badge.img+27
  • Level 8 ●●●●●●●●
  • September 10, 2025

Contact the Brand Admin for your organization’s Qualtrics account. If they can’t help you or you don’t know who it is, contact Qualtrics Support.


AlonsoC
Qualtrics Employee
Forum|alt.badge.img+30
  • Qualtrics Employee
  • September 10, 2025

We are in the middle of a survey build and i am now unable to log into Qualtrics as I keep getting this message: 

 

Access Denied

You don't have permission to access "http://login.qualtrics.com/login" on this server.

Reference #18.22c35068.1757505079.190c3c05

https://errors.edgesuite.net/18.22c35068.1757505079.190c3c05

 

Any ideas what this message means or how we can get access back to finish the build. 

 

Thanks!

Hi ​@LaurenTaylor, were you able to regain access?


Forum|alt.badge.img+1
  • Author
  • September 10, 2025

no access at the moment, it’s with the helpdesk/tech team for investigation