Hello!
I have a 15-day intervention study. Pre-intervention, participants will be randomly assigned to Group A or B and are asked to write down their assigned ID. For the next 15 days, both groups access a second link, signing in with their assigned ID. On the last day of the study, both groups access a third link, also login in with their ID.
My set up currently is this:
Survey 1: Random ID in survey flow + Contact list with Random ID in workflow
Survey 2: Authenticator using embedded data from the Contact list with Random ID’s
Survey 3: Authenticator using embedded data from the Contact list with Random ID’s
Somehow, the authenticator does not fully work. Sometimes, it recognises an ID and lets me sign in as a test participant; sometimes, it does not - therefore, it is not reliable.
I cannot use email addresses or phone numbers due to anonymity.
Has anyone else had this problem before? I would appreciate any guidance. Thank youuuu!
Survey 1: Random ID

Survey 1: Contact List in workflow

Survey 2 + 3: Authenticator:
Note, even with “Pre-fill” enabled, it does not work.
