Back button in the summary page after a TOC | XM Community
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Michael_Cooksey
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1 month ago
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Back button in the summary page after a TOC

K
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  • KEITH
  • Level 1 ●
  • 10 replies

Hi everyone,

Just wanted to check if there is a solution for the back button to appear in the Summary page after a TOC?

I understand that any branching logic or TOC between blocks will remove the Back button. I saw a post about this issue 3 years ago so maybe now we have a solution?

 

 

Best answer by egreenberg1

Here is a support page about the back button’s incompatibility with TOC and some logic!

View original
KISHORE1997
Abhishek_U
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    Abhishek_U

3 replies

Deepak
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  • Deepak
  • 1553 replies
  • July 11, 2023

Unfortunately, No!

AmaraW
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  • AmaraW
    AmaraW
egreenberg1
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  • egreenberg1
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  • Answer
  • July 17, 2023

Here is a support page about the back button’s incompatibility with TOC and some logic!

AmaraW
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    Susmitha Vangala
K
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  • KEITH
  • Author
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  • 10 replies
  • July 18, 2023

@egreenberg , even you enable the back button in the setting it will not appear after a TOC or any branching logic. see below picture 

 

The back button for the “Block 4” first question will not appear.

 

here is a quick preview of this https://towerswatson.co1.qualtrics.com/jfe/preview/previewId/87865815-61aa-4f96-8128-792e7172d5b3/SV_3ggjvcPTQmbHk3A?Q_CHL=preview&Q_SurveyVersionID=current

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