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Cannot open extracted data

  • April 6, 2025
  • 2 replies
  • 39 views
A
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Hi , I exported data and downloaded it. But I cannot open it. See the image. I tried many times. Same issues occured. thank you for advice in advance

 

    2 replies

    Sachin Nandikol
    QPN Level 6 ●●●●●●
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    • Sachin Nandikol
    • QPN Level 6 ●●●●●●
    • 531 replies
    • April 7, 2025

    Hi ​@Annieheim2018, 

    Please try renaming your ZIP file or shortening the file name, then move it to a different location on your system. After that, try again, it should work.

    Sachin
    J
    Level 3 ●●●
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    • Jona
    • Level 3 ●●●
    • 42 replies
    • April 7, 2025

    Hi ​@Annieheim2018 , it’s also possible that the ZIP file name (or your file path) includes a character that’s confusing Windows or your unzipping program. So make sure that your file name only includes alphanumeric characters (letters and numbers) -- no asterisks, brackets, percent signs, at-signs, etc.


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