Changes can’t be saved in the report of a Brand Awareness & Performance survey | XM Community
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Changes can’t be saved in the report of a Brand Awareness & Performance survey

  • 3 November 2023
  • 1 reply
  • 60 views

Userlevel 2
Badge +5

Hi! i have a problem in the pre-built report visualization Qualtrics has in the Brand Awareness & Performance. The survey is ready and i generated test responses, but when i tried to see the report and i got an error (error saving changes!) but i havent made any change!. Te message of the error is:

Changes can’t be saved

“It looks like someone is editing this report at the same time as you and has already saved changes. Reload your page to see the most recent version and try again.”

 

I reload the page but still has the same error. How can i do for solve the problem? Thanks

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Best answer by JoseS 3 November 2023, 22:17

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1 reply

Userlevel 7
Badge +20

Hello @sergio, this sounds like it may not be intended functionality. If you haven't already, I'd recommend reaching out to our Support team, as they are best equipped to handle an issue like this 😁

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