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Clear selected answers in question when reloading (reset button)

2 years ago
Sep 14, 2024 2:09 PM UTC
3 replies
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+2

bjonasch
Level 1 ●

Hi,

I want to reset the data entered in a matrix question because it might be that the respondent selects an option in a matrix table that they did not want to select and then they can’t unselect…

Solution 1 (if possible): Is there a way to have a reset button?

Solution 2 (backup solution): If not, I wanted to just use javascript to reload the question but then when it reloads it still has the previous answers selected.. how can I clear the answers to a question when the page is reloaded?

Thank you so much for your help!

Ben

Best answer by rondev

To reset the selection upon page reload, custom JavaScript is usually required. However, an alternative solution without using JS is to opt for a multi-select (checkbox) matrix question, setting the scale points to mutually exclusive. This behaves like a single-select option but also allows respondents to uncheck their selections if needed.

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+22

rondev
Level 6 ●●●●●●
Answer
2 years ago
Sep 14, 2024 2:14 PM UTC

To reset the selection upon page reload, custom JavaScript is usually required. However, an alternative solution without using JS is to opt for a multi-select (checkbox) matrix question, setting the scale points to mutually exclusive. This behaves like a single-select option but also allows respondents to uncheck their selections if needed.

Ron Dev (DM for any request. XM Technology Consultant, surveysolution.in)