Converting from REDCap to Qualtrics to Manage Help Request: Need Help

Research_Coordinator · 2021-06-28T16:01:41+00:00

I work at a university. And recently my supervisor asked if we could move from REDCap to Qualtrics. I came across a couple of electronic road blocks! Perhaps I should include some details of what the Qualtrics should look do.The current REDCap project we have: Allows an end user to submit a request via survey,REDCap notifies us via email there is a request.REDCap allows us to make notes on the request as we administer to the request. The person requesting for help does not see these notes. Allow us to send a follow up email manually to the person requesting help to rate our services provided.Generate Reports as needed.My current Qualtrics project allows us to do functions 1, 2, and 5. However I can not find a viable replacement for functions 3 and 4.Any suggestions?

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