We setup a survey a month ago. Initially, it worked great. We have a “Your Name” required field that captured people’s names. We go back to look at the results because we want to gather more, and now all records in the “Your Name” column show “N/A”.
The only exception is a test submission I just sent in which did capture data in the “Your Name” field.
See attached. Please advise.
Question
Data Was There, Now It Isn't
+1
+22+1Thanks, chackbusch. I’d like to preface, nothing was changed on this survey after it was created. So, for the data to just go away is concerning.
Hope this was what you were looking for. And, thank you again.
+22The content selection does only accept fields of type “Open Text”:
+1It’s mapped.
Upon further review of the full record the “your name” field reads “This question not displayed to respondents”.
Why did it randomly stop displaying to respondents?
This survey was working great. Allow me to reiterate that nothing was altered. It suddenly stopped collecting data from that field. Has there been some system-wide upgrade or outage?
Again, I can get it to collect data at this time. But I did not change a thing. All prior data that was in there is gone.
Is Qualtrics reliable with data handling?
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