Hi, we have sent an email from SF Marketing cloud to a sample, and then a survey from Qualtrics to the same sample.
As a result the number of hard bounces is different in both systems.
Has anyone had same issues and looked into them? Would love your insights on the reasons behind them. Thanks in advance!
Thanks for posting!
To properly troubleshoot this issue and securely access your account for a deeper review, please submit a ticket through your Customer Success Hub.
This is the fastest and most secure way to get a personalized resolution:
➡️ https://support-portal.qualtrics.com/
We look forward to taking a closer look!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.